Terms and Conditions
Effective Date: September 20, 2025
These Terms and Conditions ("Terms") govern your access to and use of Intentora ("Intentora", "we", "us", or "our"), a software-as-a-service platform offering tools for lead generation, marketing workflows, analytics, AI-assisted content, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
1. Eligibility and Account Registration
- You must be at least 18 years old and have legal capacity to contract.
- You must provide accurate, current, and complete information when creating an account and maintain it accordingly.
- You are responsible for all activities under your account and for safeguarding your credentials. Notify us immediately of any unauthorized use or security incident.
2. Subscription Plans, Trials, and Payments
- Certain features require a paid subscription. Plan details, limitations, and pricing are described on our website or within the Service. We may update plans and pricing from time to time with reasonable notice for recurring subscriptions.
- You authorize us and our payment processors (e.g., Stripe and/or Paddle) to charge your payment method for applicable fees, taxes, and any overage or add-on usage. You are responsible for any taxes (e.g., VAT, GST, sales tax) except taxes on our income.
- Unless otherwise stated, fees are non-refundable. Trial periods (if offered) convert to paid subscriptions unless you cancel before the trial ends.
- If a payment fails, we may suspend access until amounts are paid. Continued non-payment may result in termination.
3. Acceptable Use and Prohibited Conduct
You agree not to misuse the Service. Prohibited conduct includes, without limitation:
- Illegal, harmful, deceptive, infringing, or fraudulent activity.
- Interference with or disruption of the Service or networks.
- Attempting to access accounts, data, or systems without authorization.
- Reverse engineering, modifying, or creating derivative works of the Service.
- Uploading or transmitting malware, harmful code, or content that violates privacy, publicity, intellectual property, or other rights.
- Using the Service to generate or distribute unlawful or misleading communications.
4. Your Content and License to Us
- You retain ownership of content you submit to or through the Service ("Customer Content"). You grant Intentora a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and otherwise use Customer Content solely as necessary to provide and improve the Service and to comply with law.
- You represent and warrant that you have all rights necessary to submit Customer Content and that your use complies with these Terms and applicable law.
5. AI-Assisted Features
- The Service may include AI-assisted features. Output may be generated from models and third-party services and can be inaccurate, incomplete, or inappropriate for certain contexts. You are responsible for reviewing and validating outputs before use.
- You must not rely on AI outputs for legal, medical, financial, or other professional advice. We make no warranties regarding outputs.
6. Third-Party Services and Integrations
The Service may integrate with third-party products and services (e.g., cloud hosting providers, analytics, email, payment processors, and identity providers). We are not responsible for third-party services, their availability, or their terms and policies. Your use of third-party services is governed by their respective terms.
7. Beta, Pre-release, and Experimental Features
We may offer beta or experimental features. These are provided “as is” with no guarantees and may be modified or discontinued at any time.
8. Intellectual Property
- We and our licensors own the Service and all related materials, including software, interfaces, designs, databases, and trademarks.
- Except for the limited rights expressly granted to you to access and use the Service, no rights are transferred to you.
- You may submit feedback or suggestions. We may use them without any obligation or compensation to you.
9. Privacy and Data Protection
Our Privacy Policy explains how we collect, use, and protect personal information. Where applicable, our use of Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
10. Security
We implement reasonable technical and organizational safeguards. However, no system is entirely secure. You are responsible for implementing appropriate security measures for your environment and access.
11. Availability and Modifications
- We endeavor to provide reliable Service but do not guarantee uninterrupted or error-free operation. Maintenance windows and updates may occur.
- We may modify or discontinue features with reasonable notice where feasible. If a modification materially reduces core functionality of a paid plan, you may terminate and request a prorated refund for the unused portion of the current billing cycle.
12. Term; Suspension; Termination
- These Terms remain in effect while you use the Service. We may suspend or terminate access for violations of these Terms, security risks, or non-payment.
- Upon termination, your right to access the Service ceases. We may retain and/or delete data in accordance with our policies and applicable law. You should export your data before termination where possible.
13. Disclaimers
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL INTENTORA OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR LOST PROFITS, REVENUE, DATA, OR GOODWILL; OR BUSINESS INTERRUPTION; ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IN ANY 12-MONTH PERIOD SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THAT PERIOD.
15. Indemnification
You agree to defend, indemnify, and hold harmless Intentora and its affiliates, officers, directors, employees, and agents from any claims and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Customer Content; (b) your use of the Service; or (c) your violation of these Terms or applicable law.
16. Export, Sanctions, and Compliance
You represent that you are not located in a prohibited jurisdiction and are not a prohibited party under applicable export and sanctions laws. You will comply with all such laws in using the Service.
17. Governing Law; Dispute Resolution
These Terms are governed by the laws of the jurisdiction where Intentora is organized, without regard to conflict of laws rules. Any dispute shall be resolved in the competent courts located in that jurisdiction, and you consent to personal jurisdiction and venue there. Where permitted, the parties waive class actions.
18. Miscellaneous
- Entire Agreement. These Terms constitute the entire agreement between you and Intentora regarding the Service and supersede all prior or contemporaneous agreements.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms as part of a corporate transaction or otherwise.
- Severability. If any provision is unenforceable, the remaining provisions will remain in full force and effect.
- Waiver. A failure to enforce any provision is not a waiver of that provision.
- Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control.
- Notices. We may provide notices via the Service, email, or your account contact details.
19. Contact
Do you have questions about these Terms? Contact us at bawa@intentora.com.